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Privacy Policy

Executive telecommunications (UK) Ltd t/a Incom telecoms has authorised this privacy statement in order to confirm our commitment to privacy. The following is an outline of what happens to personal and other information collected and held by Incom.

Use of cookies

Incom telecoms website uses cookies, which are small text files on your computer. The cookie is used to maintain the session whilst you are browsing the website. The cookie does not contain any personal information it is only the link between you and the information you have provided to the website. This allows your shopping cart to be kept separate from other users and enables us to save you time when filling in online forms. When a cookie is created on your computer it does not give us access to any personal or other information that you may have previously provided.

The European Union Directive on Privacy and Electronic Communications (the "Directive) recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for websites to inform users if cookies are being used, and to provide some information on how cookies are used

Information forms

Our site's information forms require you to provide us with some contact information (e.g. name, company address, electronic or otherwise and telephone number etc.). This contact information is used to contact you when necessary. If at any time you wish to stop receiving information from Incom Telecoms please contact us at the address below and we will update our records accordingly.

For ease of use, we have provided an administration section where you can review your personal information at any time to ensure it is correct and up to date. You will be able to update, correct, change or delete inaccurate details when necessary.

Micro sites

This privacy policy only covers the Incom Telecoms website. Other links within this site to other websites are not covered by this policy. We may continue to use your personal information for a period after you cease being a registered user.

In some cases, we are asked to work with other companies to provide products and services. In such cases we will never share your details directly to an unrelated company, except where this is required to fulfil an order for those third party products or services.

Occasionally we will use online forms to help us manage your requests.


Security

We take online security very seriously and will take appropriate measures to ensure that your personal information is used within the law this includes industry standard practices but is not limited, including "firewalls" and SSL but is not limited. Incom treats data as an asset that must be protected against loss and unauthorized access. However, information transferred over the Internet or via a wireless device cannot be guaranteed to be completely secure. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company.

Email

Your details will not be passed to ANY organisation without your explicit permission. Incom Telecoms will always employ its best endeavours to safeguard this information.

As earlier stated Incom may use email to keep you up to date with news about products, services and offers that we think maybe are of interest to you. If you do not want to be kept informed in this way by email, please let us know. You can do this by choosing the unsubscribe option at the bottom of the email.

16 years and younger

The Incom Telecoms website is a commercial enterprise and therefore, if you are under 16 please ensure you get your guardian/parents’ consent before giving personal information, if you do not have consent please refrain from giving information.

Website Security

Incom Telecoms uses Sage Pay; all transaction information passed between merchant sites and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Direct Marketing and Telemarketing Data

On occasion Incom Telecoms will purchase lists from marketing data providers for use in email marketing, telemarketing and direct marketing campaigns. This data includes fields such as name, company name, email address, telephone number etc. and is bought from the data provider on the understanding that it is opt in data. If you feel that you have received a communication from us and feel that you have not opted in then you can either email us at marketing@incomtelecom.co.uk

Or send a letter clearly identifying yourself and asking that we remove you from our contact lists.

Letters should be sent to:
Privacy policy Incom Telecoms
Incom House
Waterside
Trafford Park
Manchester, M17 1WD
England

Changes to this policy

Any future changes made to the privacy policy will be posted on this page of the website.